Last update: 03/17/2021

Products currently out of stock continue to have uncertain production date.

ePlast has created a first come first serve waiting list to allow our customer to secure products once back in stock. Customers can now place orders with OUT OF STOCK products that have UNCERTAIN delivery date. Once the products are back in stock, customers will have the opportunity to claim their order.

Products that have uncertain delivery date are now marked with the following message:

When customers place the order with an OUT OF STOCK item, the entire order will be put “on hold” until fulfillment. ePlast won’t charge customers until the material leave the warehouse.

How our system work:

• You place an order with OUT OF STOCK items, you won’t be charged at the time of purchase
• You will be added to a waiting list where you’ll receive status updates and be notified when the product becomes available
• Once a product in your order is back in stock, you will be notified via email, text, phone
• You will have 24 hours to confirm your order. You MUST respond to claim the products in your order and the entire order to be considered as "confirmed"
• If you won’t confirm the order within 24 hours after receiving our notification, your order will be automatically cancelled.

Our team members are here to help and assist you at any time.

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03/09/2021

Below an updated list of products currently out of stock and with uncertain production date:

• 4mm Clear
• 6mm Clear - 72" wide
• 8mm Clear - 48" and 72" wide
• 8mm Opal - 72" wide
• 8mm Bronze - 48" and 72" wide
• 8mm Polisoft - 48" and 72" wide
• 10mm Clear - 48" wide
• 16mm Clear 5 Walls
• 16mm Bronze 3 Walls
• 16mm Bronze 5 Walls
• 25mm Clear
• 25mm Opal

We will continue to constantly update this page with relevant information regarding the resins shortage. Our team members are here to help and assist you at any time.

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03/03/2021

ePlastUSA has received notification that production is being evaluated weekly: the lack of sufficient resin supply has made production planning almost impossible.

We will continue to constantly update this page with relevant information regarding the resins shortage. Our team members are here to help and assist you at any time.

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02/26/2021

To Our Valued Customers

ePlastUSA has just received notification that our supplier has declared force majeure- a forced shutdown of operations preventing the supplier from fulfilling their contractual obligations. 

A worldwide raw materials shortage is heavily impacting the plastic industry and product distribution. Internationally, the resin supply of polycarbonate is in increasingly short supply and most manufacturers must allocate their supply. Global economies are utilizing these resins at a rate exponentially higher than in the past, and manufacturers are having a difficult time keeping up with the demand. Several large plastics manufacturing plants have been temporarily shut down for maintenance, which has only contributed to other plants reaching maximum production capacity and their inability to meet the demands of their customers.

We are working very closely with our supplier to avoid any interruption of the supply chain. However, due to the unprecedented situation, materials may not be available at the time of purchase and orders that have already been placed might be subject to extended lead times. We are taking extra measures to promptly notify customers of any materials that may be out of stock, but we encourage every customer to contact us before placing any new order since available quantities are rapidly changing.

We will continue to constantly update this page with relevant information regarding the resins shortage. Our team members are here to help and assist you at any time.

Regards,

ePlastUSA